Director of Supply Chain Resources Michael Thompson walking through a Bunzl warehouse.

The Total Package

Check out our feature in the October edition of Supply Chain World magazine


Forged through a combination of organic growth, operational improvements and new acquisitions, Bunzl Canada, a distributor of packaging, cleaning supplies and safety products, continues to find ways to ‘be better’.

With a portfolio of more than 45,000 customers to its name, Bunzl Canada acts as a vital link between Canadian businesses and the critical supplies they need to thrive. A provider of food and retail packaging, cleaning and hygiene products, and safety and industrial supplies, the organization’s innovative solutions, first-to-market technology, and logistical excellence have allowed it to become a partner-of-choice for firms across Canada since 1990.

“Bunzl Canada is a division of St-Louis-based American firm Bunzl Distribution, which is, in turn, the largest division of our London-based parent firm Bunzl PLC,” explains Director of Supply Chain Resources Michael Thompson. “Bunzl PLC operates in over 30 countries and has more than 100 distribution centers across the US, Canada, Mexico and the Caribbean supplying the grocery, food processing, manufacturing, education, healthcare, institutional and facility management sectors.

“Bunzl Canada’s customers benefit hugely from the size and scope of our operations. We provide them with the obvious advantages of our global sourcing network, as well as leadership in product innovation, national scale, attentive, responsive local service and deep category expertise. The upshot is that we are a global organization that takes great pride in maintaining local relationships and a local feel across Canada.”

Understandably, in what has been a supremely challenging 18 months for businesses and their supply chains, Bunzl Canada’s services have been more in-demand than ever. Resilient in the face of such unprecedented global difficulties, the company first secured the safety of its employees - home working, sanitization and a digital cleaning management app all played a part - before taking on its most difficult Covid-19-related test of all – usage volatility."

“Usage volatility has been the biggest challenge we’ve experienced over the last 18 months, especially at the very start of the pandemic. We had unprecedented demand for many different items and, simultaneously, saw the demand decrease on other items depending on different closures across the country,” Michael recalls. “At the end of the day, in order to navigate through the hardest times, it all came down to communication. 

“I am a big believer in the power of communication,” Michael affirms. “Right off the bat, we had to figure out how to navigate the virus through collaboration and teamwork - from the purchasing department through to our customers. Ultimately, we worked hard to understand the requirements of our clients and vendor partners, and did our very best to service those needs.”


Read the full article by Supply Chain World Magazine here* or visit their website.


* If you require a more accessible version of this article, please contact us and we’d be happy to help.


Leading Brands

3 Tips for Choosing the Right Napkin Dispenser

Here’s what you need to know to improve customer foodservice experience

blank image

Coronavirus Resource Centre

Access the latest news and information related to Coronavirus (COVID-19) as this issue evolves

blank image

Exploring the World of Bleach Alternatives

Learn about the benefits of cleaning with a bleach alternative

blank image