Retail training

Retail Training and Development

Key Canadian Retail and Development Statistics...

Retail Council of Canada (RCC), in partnership with WCGInternational Consultants Ltd., conducted a member survey to identify training and development benchmarks. Over 50 retail-training professionals participated in this survey representing retailers of all sizes throughout Canada. Overall, the results show employee training and development is a key tool used by retailers to improve staff and store effectiveness and to improve employee engagement.

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